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    Accueil » Customer satisfaction: The Residence Douz confirms its leadership

    Customer satisfaction: The Residence Douz confirms its leadership

    A “Customer Satisfaction” ranking based on the ratings given on Booking.com
    11 June 2025Updated:11 June 2025 Monitoring
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    This month’s customer reviews confirm the main leaders in each region on the eve of the high season.

    For the fourth month in a row, The Residence Douz tops the list of hotels in southern Tunisia.

    On the Côtes de Carthage, the Mövenpick Gammarth confirms its climb into the top 5: the hotel seems determined to defend its rank without waiting for the renovation scheduled for the end of this year.

    • See below our “Customer Satisfaction” ranking of hotels by region.

    In Hammamet, a number of independent TO brands continue to enjoy a high level of satisfaction. These include La Badira at 9.1 and Royal Azur at 8.9.

    In Sousse, the top trio has remained unchanged for several months, with Iberostar Diar El Andalous, Iberostar Kantaoui Bay and Marhaba Palace.

    In Djerba, the Seabel Rym Beach is neck-and-neck with the Iberostar Eolia, both with high satisfaction ratings (8.8).

    Table: Top 5 hotels by region

    RankHotelCategoryRatingReviews

    Tunis

    1Adam Hotel Suites59,4616
    2

    Belvédère Fourati

    4

    9,2

    944

    3

    Radisson Tunis City Center

    4

    8,9

    264

    4

    Novotel Tunis Lac

    4

    8,8

    334

    5

    Hôtel Suisse

    3

    8,7

    1543

    Hôtels de charme*

    1Dar El Jeld59,51013

    Gammarth/ La Marsa

    1

    The Residence Tunis

    5

    9,1

    1030

    2

    Four Seasons

    5

    9

    605

    3

    Dar Saïd

    4

    8,9

    459

    4

    Mövenpick Hotel Gammarth

    5

    8,3

    840

    5

    Dar El Marsa

    5

    8,2

    624

    Hôtels de charme*

    1

    La Menara Hotel & Spa

    5

    9,4

    297

    Hammamet/ Nabeul

    1

    AQI Venus Beach

    3

    9,3

    235

    2

    TUI Blue Manar

    5

    9,2

    908

    3

    La Badira

    5

    9,1

    1519

    4

    Royal Azur

    5

    8,9

    1526

    5

    Hôtel Khella

    3

    8,9

    1567

    Sousse/ Port El Kantaoui

    1

    Iberostar Selection Diar El Andalous

    5

    9,2

    853

    2

    Iberostar Selection Kantaoui Bay 

    5

    9,2

    581

    3

    Marhaba Palace

    5

    9,1

    912

    4

    Jaz Tour Khalef

    5

    8,6

    1356

    5

    Bellevue Park

    5

    8,6

    678

    Monastir

    1

    Iberostar Selection Kuriat Palace

    5

    9

    1198

    2

    Sahara Beach Aquapark Resort

    3

    8,5

    210

    Mahdia

    1

    Dar Al Madina

    2

    9,1

    271

    2

    Iberostar Selection Royal Mansour

    5

    8,6

    1198

    Djerba

    1

    Seabel Rym Beach

    4

    8,8

    190

    2

    Iberostar Selection Eolia

    5

    8,8

    140

    3

    Iberostar Waves Mehari

    4

    8,7

    938

    4

    Hasdrubal Prestige

    5

    8,4

    454

    5

    TUI Blue Palm Beach Palace

    5

    8,3

    1132

    Sfax

    1

    Business Hotel

    4

    8,7

    780

    2

    Ibis

    3

    8,5

    575

    3

    Palais Royal

    4

    8,4

    160

    Hôtels de charme*

    1

    Borj Dhiafa

    5

    8,9

    423

    Tabarka

    1

    La Cigale

    5

    8,9

    1673

    Cap Bon

    1

    Royal Tulip Korbous Bay

    5

    8,6

    1128

    Tozeur

    1

    Anantara

    5

    9,2

    460

    Douz

    1

    The Residence Douz

    5

    9,3

    193

    • This table lists the 5 top-ranked hotels in each region according to Booking.com ratings for the HOTELS category as of June 10, 2025.
    • For equal ratings, the number of reviews determines the hotel’s rank.
    • Only hotels with more than 100 reviews and a rating of 8/10 or higher have been included in this ranking.

    * Establishments classified as Hôtel de Charme automatically qualify for double classification as 5-star hotels.

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