Close Menu
TouriscopeTouriscope
    Facebook X (Twitter) Instagram
    Facebook LinkedIn YouTube
    TouriscopeTouriscope
    Sunday, August 9
    • Home
    • Management
      1. Tops & flops
      2. In The Spotlight
      3. Interviews
      4. Corporate
      5. View All

      A top promotion

      5 February 2026

      Top Events and Mövenpick in tandem

      31 May 2025

      Tunisair, an ongoing turbulence

      2 May 2025

      Karim Kamoun rents 3 new hotels

      19 March 2025

      Karim Kamoun leases two new hotels

      24 November 2025

      Dorsaf Arifi, Sol Azur’s guest relations asset

      10 September 2025

      MICE agencies: the Top 5

      8 July 2025

      Wiem Radhouane: 100% DMC

      22 May 2025

      Hassen Cherif: Saharan tourism is not limited to winter

      19 February 2025

      Selim Ennabli: making the most of the growing MICE market

      9 December 2024

      FTAV, FI2T: What changes can we expect?

      5 May 2026

      Dar Djerba sought after by Lancaster World

      26 March 2026

      Melia returns to Tunisia

      25 March 2026

      Company La Paix: reward for strategic consistency

      31 May 2025

      Customer satisfaction: No “power outage effect”… or almost none

      7 August 2026

      Customer satisfaction: Hammamet takes the lead among regions

      6 July 2026

      Customer satisfaction: Tunis, Sousse, and Hammamet are neck and neck

      10 June 2026

      The issues of transparency

      1 June 2026
    • Monitoring
    • El Mindhar
    • Features
    • Media Kit
    • Français
    TouriscopeTouriscope
    Accueil » Customer satisfaction: No “power outage effect”… or almost none

    Customer satisfaction: No “power outage effect”… or almost none

    A “Customer Satisfaction” ranking based on the ratings given on Booking.com.
    7 August 2026Updated:8 August 2026 Monitoring
    Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp VKontakte Email
    Share
    Facebook Twitter LinkedIn Pinterest Email

    There were fears that Tunisian hotels’ ratings would plummet as a result of the power outages experienced by guests across all regions. This has hardly been the case. In most instances, hotels have maintained their ratings or lost just 0.1 points.

    • See below the ranking of hotels by region.

    Top-ranked hotels have emerged unscathed, such as Belvédère Fourati in Tunis, Dar Saïd on the Carthage Coast, TUI Blue Manar in Hammamet, and Marhaba Palace in Sousse. Meanwhile, Djerba appears to have suffered more, with the Eolia dropping to 8.9 (down from 9 last month) and the Seabel Rym Beach to 8.3 (down from 8.6).

    Elsewhere, La Cigale, The Residence Douz, The Mora Sahara, and Royal Tulip Korbous Bay have maintained their ratings.

    Table: Top 5 Hotels by region

    Rank Hotel Category Rating Reviews
    Tunis
    1 Belvédère Fourati 4 9.1 795
    2 Adam Hotel Suites 5 9 499
    3 Radisson Tunis City Center 4 8.8 744
    4 Novotel Tunis Lac 4 8.7 297
    5.1 Radisson Blu Hotel & Convention Center 5 8.6 1,282
    5.2 Kyriad Prestige 4 8.6 732
    Hôtels de charme
    1 Dar El Jeld 5 9.5 760
    2 Dar El Medina 4 9 1,305
     Small-capacity hotels*
    1.1 Hôtel Suisse 3 8.7 2,900
    1.2 Hôtel Karim 2 8.7 576
    Gammarth/ La Marsa
    1 Dar Saïd 4 9.2 524
    2 The Nine  4 9.1 339
    3 The Residence Tunis 5 9 1,195
    4 Four Seasons 5 8.8 511
    5 Mövenpick Hotel Gammarth 5 8.6 869
    Hôtels de charme
    1 La Manara 5 9.3 384
    2 La Villa Bleue 5 8.4 415
    Hammamet/ Nabeul
    1 TUI Blue Manar 5 9.3 1,083
    2 AQI Venus Beach 3 9.2 285
    3.1 La Badira 5 9.1 1,712
    3.2 Royal Tulip Taj Sultan 5 9.1 479
    4 Royal Azur 5 9 1,596
    5 Medina Solaria & Thalasso 5 8.9 799
     Small-capacity hotels*
    1 Hôtel Khella 3 8.9 1,794
    Sousse/ Port El Kantaoui
    1 Marhaba Palace 5 9.3

    853

    2 Iberostar Selection Kantaoui Bay 5 9.2 654
    3 Iberostar Selection Diar El Andalous  5 9.1 940
    4 Marhaba Beach 4 9 1,994
    5 Jaz Tour Khalef 5 8.8 1,473
    Hôtels de petite capacité*
    1 Hôtel Résidence Monia 2 8.8 397
    Monastir

    1

    Iberostar Selection Kuriat Palace 5 9 1,224

    2

    Hilton Skanes Monastir Beach 5 8.1 1,801
    Mahdia
    1 Iberostar Selection Royal Mansour 5 8.6 1,341
    2 Melia El Mansour 4 8.3 171
     Small-capacity hotels*
    1 Dar Al Madina 2 9.2 484
    Djerba
    1 Iberostar Selection Eolia 5 8.9 566
    2 Iberostar Waves Mehari 4 8.8 939
    3 Al Jazira Beach 3 8.5 860
    4.1 TUI Blue Palm Beach Palace 5 8.3 996
    4.2 Seabel Rym Beach 4 8.3 219
    Hôtels de charme
    1 Dar Edhiafa 3 9.4 294
    Sfax
    1 Hôtel Donia 3 8.7 104
    2 Business Hotel 4 8.6 903
    3 Ibis 3 8.5 518
    Hôtels de charme
    1 Borj Dhiafa 5 9 473
    Tabarka

    1

    La Cigale 5 8.9 2,116
    Cap Bon

    1

    Royal Tulip Korbous Bay 5 8.4 1,763
    Tozeur/ Douz
    1 The Residence Douz 5 9.3 385
    2 The Mora Sahara Tozeur 5 9.1 499
    • This table lists the 5 top-ranked hotels (or more in the case of a tie) in each region according to Booking.com ratings of hotels as of August 5, 2026.
    • Where ratings are equal, the number of reviews takes precedence.
    • Only hotels with more than 100 reviews and a rating of 8/10 or higher have been included in this ranking.

    * Small-capacity hotels: 2- or 3-star hotels with fewer than 50 rooms.

     

    Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
    Previous ArticleCustomer satisfaction: Hammamet takes the lead among regions

    Related Posts

    Customer satisfaction: Hammamet takes the lead among regions

    6 July 2026

    Customer satisfaction: Tunis, Sousse, and Hammamet are neck and neck

    10 June 2026

    The issues of transparency

    1 June 2026

    Customer satisfaction: The south is losing ground

    6 May 2026

    FEATURES
    Features

    Korbous Bay: head for nature, wellness, and refinement

    30 December 2025 Features

    The Cap Bon peninsula has its own luxury resort: the Royal Tulip Korbous Bay Thalasso…

    OUR SELECTION

    Customer satisfaction: No “power outage effect”… or almost none

    7 August 2026

    Customer satisfaction: Hammamet takes the lead among regions

    6 July 2026

    The issues of transparency

    1 June 2026

    FTAV, FI2T: What changes can we expect?

    5 May 2026

     


    PARTNERS :

    Facebook LinkedIn YouTube
    • About Us
    • Contact Us
    • Media Kit
    © 2026 Touriscope. Developped by Ant Agency.

    Type above and press Enter to search. Press Esc to cancel.