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    Accueil » Customer satisfaction: The Residence Douz leads the way in the South

    Customer satisfaction: The Residence Douz leads the way in the South

    Our ‘Customer Satisfaction’ ranking of hotels based on the ratings given on Booking.com
    7 March 2025Updated:9 March 2025 Monitoring
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    The Residence Douz takes first place in southern Tunisia in our rankings as at March 7, 2025. In other regions, Iberostar, TUI Blue Manar and Adam Suites retain their leading positions.

    It didn’t take long for the new Cenizaro Hotels & Resorts hotel to dethrone the Anantara Tozeur: The Residence Douz (photo) took first place among hotels in southern Tunisia with a score of 9.4. The other The Residence hotel, in Gammarth, came 2nd in its region with a score of 9.1, behind La Menara Hotel & Spa (9.4).

    Iberostar hotels remain unchallenged at the top of the rankings in Sousse, Monastir and Djerba.

    In Hammamet, TUI Blue Manar retained first place. No fewer than 4 hotels tied for 5th place; they had to be decided by the number of reviews.

    In Tunis, the top three remained unchanged, led by the Adam Suites hotel. The new Kyriad Prestige enters the fray in 4th place (8.9; ex-æquo with the Radisson Tunis City Center) as well as the Novotel Tunis Lac in 5th place (8.8).

    Table: Top 5 Hotels by region

    Rank Hotel Category Rating Reviews

    Tunis

    1 Adam Hotel Suites 5 9.6 648
    2

    Dar El Jeld

    5

    9.5

    1,021

    3

    Belvédère Fourati

    4

    9.3

    967

    4.1

    Radisson Tunis City Center

    4

    8.9

    170

    4.2

    Kyriad Prestige

    4

    8.9

    143

    5

    Novotel Tunis Lac

    4

    8.8

    365

    Gammarth/ La Marsa

    1

    La Menara Hotel & Spa

    5

    9.4

    263

    2.1

    The Residence

    5

    9.1

    1,042

    2.2

    Dar Saïd

    4

    9.1

    446

    3

    Four Seasons

    5

    8.9

    659

    4

    Villa Bleue

    5

    8.5

    399

    5

    Dar El Marsa

    5

    8.3

    612

    Hammamet/ Nabeul

    1

    TUI Blue Manar

    5

    9.2

    786

    2

    The Mirage

    5

    9.1

    921

    3.1

    La Badira

    5

    9

    1,471

    3.2

    Hôtel Khella

    3

    9

    1,485

    4

    Royal Azur Thalasso

    5

    8.9

    1,444

    5.1

    Steigenberger Marhaba

    5

    8.4

    1,739

    5.2

    Hasdrubal Thalassa

    5

    8.4

    360

    5.3

    Oceana Hotel & Spa

    5

    8.4

    330

    5.4

    Medina Belisaire & Thalasso

    4

    8.4

    450

    Sousse/ Port El Kantaoui

    1.1

    Iberostar Selection Diar El Andalous 

    5

    9.1

    806

    1.2

    Iberostar Selection Kantaoui Bay

    5

    9.1

    547

    2

    Jaz Tour Khalef

    5

    8.6

    1,398

    3.1

    Marhaba Palace

    5

    8.5

    914

    3.2

    Marhaba Beach

    4

    8.5

    1,937

    4

    Sentido Bellevue Park

    5

    8.4

    565

    5

    Marhaba Royal Salem

    4

    8.3

    1,077

    Monastir

    1

    Iberostar Selection Kuriat Palace

    5

    8.9

    1,203

    Mahdia

    1

    Dar Al Madina

    2

    9.1

    222

    2

    Iberostar Selection Royal Mansour

    5

    8.4

    1,119

    Djerba

    1

    Iberostar Selection Eolia

    5

    8.8

    130

    2

    Iberostar Waves Mehari

    4

    8.7

    942

    3

    Seabel Rym Beach

    4

    8.6

    189

    4.1

    TUI Blue Palm Beach Palace

    5

    8.3

    1,153

    4.2

    Fiesta Beach

    4

    8.3

    242

    5

    Hasdrubal Prestige

    5

    8.1

    440

    Sfax

    1.1

    Borj Dhiafa

    5

    9

    439

    1.2

    Ibis

    3

    9

    679

    2

    Business Hotel

    4

    8.7

    771

    3

    Palais Royal

    4

    8.4

    176

    4

    Radisson Hotel

    5

    8

    1,226

    Tabarka

    1

    La Cigale

    5

    8.9

    1,623

    Tozeur

    1

    Anantara

    5

    9.3

    461

    2

    Dar Hi

    4

    8.6

    132

    Douz

    1

    The Residence Douz

    5

    9.4

    118

    • This table lists the 5 top-ranked hotels (or more in the case of a tie) in each region according to Booking.com ratings of hotels as of March 7, 2025.
    • Where ratings are equal, category takes precedence, otherwise the number of reviews.
    • Only hotels with more than 100 reviews and a rating of 8/10 or higher have been included in this ranking.

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